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"Labor educators will find this book useful as a contemporary example of U.S. working-class literature. They might also excerpt it for a training on public-sector grievance handling. It would also be a good lead-in to a discussion on workplace violence and how management policies can literally drive people crazy, the book is right on target. To learn how union action can prevent people from going postal, check out Murder of a Post Office Manager. UALE LABOR STUDIES JOURNAL
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