Anger and Conflict in the Workplace: Spot the Signs, Avoid the Trauma - Softcover

McClure, Lynne

Softcover

ISBN 10: 1570231389 ISBN 13: 9781570231384

Publisher: Impact Publications, 2000

Synopsis

This book defines the behavior patterns every supervisor and manager should learn to recognize and resolve, before they become dangerous to employees.

About this title

About the Author:

Dr. Lynne McClure is nationally-recognized as a leading expert in managing high-risk behaviors in the workplace. A consultant, speaker, author, and expert witness, Dr. McClure has been featured by CNN NewsStand, CBS This Morning, Fox News Channel's The O'Reilly Factor, Talk America Radio, Associated Press Radio, U.S. News & World Report, USA Today, The Peter Drucker Foundation's Leader to Leader, Franklin Covey's Priorities, HR Executive, Workforce, Investor's Business Daily, Christian Science Monitor, Journal of Commerce, KnowledgeSpace.com, Office.com, and other prominent media.

She wrote Risky Business: Managing Employee Violence in the Workplace (Haworth Press, 1996), which the EAP Digest selected as "best book on the topic." President of McClure Associates, Inc. in the Phoenix area since 1980, Dr. McClure's clients include Fortune 500 companies, mid-sized firms, and government agencies.

About this edition

• Publisher: Impact Publications
• Publication date: 2000
• ISBN 10: 1570231389
• ISBN 13: 9781570231384
• Binding: Paperback
• Edition number: 1
• Number of pages: 166