About Stella & Rose's Books, PBFA
We are a family-run business consisting of two shops: Rose's Books at 14 Broad Street, Hay-on-Wye, Herefordshire, HR3 5DB, UK and Stella Books at Monmouth Road, Tintern, Monmouthshire, NP16 6SE, UK.
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**Winner of UK Small Business Award for Outstanding Customer Service**
Tel: +44 (0)1291 689755. Payment with order. All prices are in British Pounds. We
accept cheques in British Pounds and the following cards: Visa, Mastercard,
Maestro, Amex. We also accept payment by Paypal. If you wish to return a book,
please contact us by email or phone and we will be happy to help. We aim to
answer all emails within 1 business day.
Orders usually ship within 1 business day.
UK customers: we offer a flat rate postage, same cost regardless of how many books ordered.
Outside UK: Shipping costs are based on books weighing up to 1KG or 2.2lbs. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.
All books are sent using Royal Mail or Parcelforce