About Textbook Barn
We have over 15 years experience purchasing, selling and recycling textbooks; we treat our customers with respect, in an efficient professional manner. We have a full team working for you to expedite your orders and provide quality assurance to ensure you receive the best customer service. We hope that if you ever have any questions, that you would please contact us at any time. Our external marketplace response time is typically between 12-24 hours to all inquiries.
What is the TextbookBarn’s Return Policy?
- All items are refundable for 30 days from the date of purchase. Return items must be postmarked within 30 days of your purchase date to be eligible for a refund.
- Orders that are returned due to customer error may be charged with a restocking fee up to 15% of total order price (total order price = shipping cost + book price).
- Orders that are returned due to seller error will be refunded the full amount.
- We are happy to try to resolve your issues the best way we can. Feel free to contact us!
How do I initiate a return?
- Contact us to request a refund.
- Carefully pack the books or textbooks you are returning and include the original packing slip. Be sure to double check that all items originally sent with the book are returned as well. If you do not have the original packing slip, please make sure to place a note in the package with your order number, last name, and note that you are requesting a refund.
- Ship the return package back to Textbook Barn with order tracking. For your protection, we require you to obtain order tracking to verify we have received your return.
- Your returns will be processed within 5 business days after your item has been received by the seller.
- You will be notified via e-mail when your refund has been processed. Your funds will be credited back on the card that you purchased your item with.
- Please allow 2-5 business days for the refund to appear back in your account once you receive the refund notification e-mail.
List this seller's books
We guarantee the condition of every book as it's described on the Abebooks web
sites. If you're dissatisfied with your purchase (Incorrect Book/Not as
Described/Damaged) or if the order hasn't been shipped, you're eligible for a
refund according to the -return policy below-. If you want to return your
item(s) after your return management period expires we will purchase most
book(s) back at the current competitive 'buyback value'. However, we do not rent
books. You are responsible for ... [More Information]
Orders usually ship within 3 business days. (4-5 during heavy holiday shopping seasons). Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or over-sized, we may contact you to let you know extra shipping is required.