About WillowBay Books
IMPORTANT NOTE RE POSTAGE: Please see my note herein regarding postage prices. I love books and most of my books are NEW or LIKE NEW, suitable for gift giving. I'm very careful in describing my books accurately and I've done so to the best of my ability using the IOBA Book Condition guidelines. All items are from a smoke-free, clean, dry environment. My books are from a large private collection, very well taken care of and rarely handled. All descriptions and photos are of the actual books I'm selling. I'm happy to answer any questions regarding my books, just ask. IMPORTANT RE POSTAGE: I'm in Canada so books to the USA/Other Countries are International shipments and may be delayed by CUSTOMS and/or HOMELAND SECURITY. I'm using the ABE Books standard postage matrix, which gives average postage fees, therefore sometimes for a SMALL light book the postage shown may be a bit high, and for an OVERSIZE or LARGE heavy book or expensive book, the postage may be too low and may require extra charges. If I know this in advance, I will notify the buyer before the order is processed by ABE Books. Please note that I must pay ABE Books fees and commissions and these are included in the book price as shown.
This is not a huge book warehouse, it is a small one-owner store run by a true book lover. POSSIBLE DELAYS: I'm ill and disabled and while this usually does not cause a delay in order processing, it sometimes may cause a small delay for me to get to the post office. Thanks for your understanding. I will always email you with the date your package was shipped, and shipping method used. I'm sure you'll enjoy looking through my books, and purchasing from WILLOWBAY BOOKS. Thanks. Ms. Bronwen Kathy Williams, Ontario, Canada.
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We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.
Orders usually ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, or if you are in a country to which the postage is much higher, we will contact you to let you know extra shipping is required and we will tell you by how much.