Items related to Spanish for Hospitality and Foodservice
Synopsis
This basic practical volume provides readers with the tools to become more confident, effective and service oriented employees. The training program is designed to empower readers with the communication and cross-cultural leadership skills—using industry specific vocabulary, key cultural differences, and team building tips—necessary to be successful working in an organization with a diverse staff so they can provide their guests with excellent service. The...
From the Back Cover
Spanish for Hospitality and Foodservice will help the user become a more confident, effective, and service-oriented employee. The information in this text will empower the user with the communication and cross-cultural leadership skills necessary to be successful working with Spanish speaking co-workers.
Features of this basic, practical text include:
- English and Spanish cultural explanations
- Industry-specific vocabulary and pictures
- Short,...
About the Author
Jennifer Thomas first noticed the need for managers to learn Spanish when she was speaking Spanish with a Latino employee at a golf club near Chicago. The employee lamented, "Rapido!" That's the only Spanish word my boss knows! That's all he ever says!" They discussed how not knowing one another's language caused them to lose ten to fifteen minutes an hour in productivity trying...
"About this title" may belong to another edition of this title.
- PublisherPearson
- Publication date2003
- ISBN 10 0130482617
- ISBN 13 9780130482617
- BindingPaperback
- LanguageEnglish
- Edition number1
- Number of pages368
- Rating
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Spanish for Hospitality and Foodservice
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Spanish for Hospitality and Foodservice
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Spanish for Hospitality and Foodservice
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Spanish for Hospitality and Foodservice
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