Are you responsible for managing effective staffing levels, either at a financial institution or in virtually any white-collar environment?
Kent S. Belasco, successful banking executive and bestselling author, has written Financial Institution Staffing to help you eliminate guesswork and avoid wasting precious salary dollars because of poor performance or simply inadequate standards. Better yet, Belasco's latest book shows you how to use specially-designed models to monitor and analyze existing employees and staffing levels, and have your employees take full advantage of today's information technologies gold mine.
Let your competitors have the unproductive workers! Financial Institution Staffing is the entertaining, highly-readable, and results oriented book that shows you how to scientifically manage the productivity of key bank functions and immediately increase the profit and value that your institution receives from the efforts of each employee.
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Determine Optimal Staff Size and Analyze Key Bank Work Processes! In todayÕs highly-charged, competitive financial services environment, your institution cannot afford to mismanage one of its most significant costs: salary expense. The critical area of staffing leaves no room for guesswork. Kent Belasco's well-researched, exhaustively tested Financial Institution Staffing virtually eliminates human error from managing productivity and staff levels. It provides you with a system and models for predicting the amount of staff needed for expansion, acquisitions, or to manage salary costs effectively. But Financial Institution Staffing doesn't stop there.
This is the only book in which you will find complete, easy-to-follow guidelines to:
Analyze the most crucial components in managing the highest profile staff positions, including commercial lenders and support staff; tellers; personal bankers and their assistants; call center and collection department employees; and even the all-important human resources staff; Closely monitor and analyze staffing levels, guaranteeing that you allocate the correct number of employees for each area; Turn your staff into an information technologies powerhouse, getting the best use from today's profit-producing hardware and software and increasing your institution's incremental value received from each employee; Prepare your institution for the competitive battleground, and potential consolidation with other financial organizations, by analyzing and eliminating areas of functional duplication.
Let your competitors guess at staff needs and productivity levels. You want only effective, productive employees in your institution. Financial Institution Staffing is a highly readable, and results-oriented book that will show you how to analyze, monitor, and model some of the most important work processes in your institution, leading to previously unachieved success and asset growth.
Kent S. Belasco is executive vice president and Chief Information Officer for First Midwest Bank, N.A. He has held positions in bank operations, project management, and productivity. In addition, Belasco has been a consultant to numerous banks and other financial institutions on earnings improvement. He is the author of Bank Productivity, The Earnings Enhancement Handbook for Financial Institutions, Bank Systems Management , and Managing Bank Conversions.
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