Companies are increasingly facing intense pressures to address stakeholder demands from every direction: consumers want socially responsible products; employees want meaningful work; investors now screen on environmental, social, and governance criteria; "clicktivists" create social media storms over company missteps. CEOs now realize that their companies must be social as well as commercial actors, but stakeholder pressures often create trade-offs with demands to deliver financial performance to shareholders. How can...
Sarah Kaplan is Distinguished Professor at the University of Toronto's Rotman School of Management where she is the founding Director of the Institute for Gender and the Economy (GATE). She is also Senior Fellow at the University of Pennsylvania's Wharton School, and has nearly a decade of experience at consultancy McKinsey & Company. Her prior works include extensive and award-winning academic publications as well as the business...
A "comprehensive guide for managers, CEOs, and corporate leaders to learn how to negotiate the interests of shareholders and other stakeholders--from workers and consumers to government regulators and civic groups--that corporations must serve today." -- Stanford Social Innovation Review
"The conventional rhetoric of 'what's good for society is good for business' is too simplistic. In the real-world, establishing a socially responsible business model that doesn't damage the bottom line is...
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