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The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments - Softcover
Synopsis
Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performance-level results. Through Kaizen Events, cross-functional teams learn how to make improvements in a methodological way. They learn how to quickly study a process, identify and prioritize improvement opportunities, implement change, and sustain their gains. Most importantly, they learn how to work with...
About the Author
Karen Martin is a consultant and an instructor for the University of California, San Diego's Lean Enterprise program and San Diego State University's Advanced Lean program.
Mike Osterling is a seasoned Lean Consultant with broad improvement experience in manufacturing, service and office environments. He co-developed the Lean Enterprise Certificate Program at San Diego State University in 1999 and continues to teach in that program as well as at the University...
Review
Karen Martin is the consultant and mentor that helped us launch our Lean journey, and we have been amazed with some of the lofty process improvements that have been achieved after less than two years of using Lean. Once 'waste' is clearly identified and resources can be reallocated to portions of the processes that do add value in the eyes of the customer, the passion for continual improvement becomes...
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- PublisherProductivity Press
- Publication date2007
- ISBN 10 1563273519
- ISBN 13 9781563273513
- BindingPaperback
- LanguageEnglish
- Edition number1
- Number of pages240
- Rating
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