Hardbound. Condition: As New. New. Contents Foreword. Preface. BPO tremendous growth opportunities presidential address/M. Settu. I. Genesis and importance of Business Process Outsourcing 1. The genesis of Business Process Outsourcing (BPO)/K. Kanagaraj. 2. Business Process Outsourcing what and why/M. Ashok Kumar and S. Selva Kumar. 3. Business Process Outsourcing significance/M. Krishnaveni. 4. Business Process Outsourcing scope and challenges/S. Nakkiran and Uma Rani N. 5. Business Process Outsourcing need of today (with reference to make or buy decisions)/P. Rajendran and S. Sathyasundari. II. Concept of Business Process Outsourcing 6. The concept of BPO/S. Renuka Devi and C. Radha Priya. 7. Emerging concepts of Business Process Outsourcing/Ashok Kumar and S. Selva Kumar. 8. Fast developing world of Business Process Outsourcing/H. Kavitha Susan Abraham and R. Nirmala. III. Models based on Business Process Outsourcing 9. Business Process Outsourcing models and application/K. Aiyadurai. 10. Business Process Outsourcing new business model/P. Sivakami and P. Palanivelu. IV. Business Process Outsourcing in the Indian context 11. Business Process Outsourcing in India/T. Kalakumari. 12. BPO in India and US an overview/S. Johnsi and N. Nirmala Devi. V. Current trends in Business Process Outsourcing 13. Current trends in BPO/Dani Jose. 14. Business Process Outsourcing in India/K. Kavitha and S. Jaishri. 15. Current trends in BPO/R. Sharmila and J. Ramya. 16. Current trends in Business Process Outsourcing/P.S. Venkateswaran. 17. Business Process Outsourcing and the Indian business/G. Yogeswaran and G. Rameshpandi. VI. Opportunities in Business Process Outsourcing 18. BPO the next wave of opportunity for India (with special reference to IT enables services)/G. Themozhi and C. Jeyabharathi. 19. Business opportunities customer relation management/V. Mahesh Kumar. 20. BPO in India a SWOT analysis/V. Rathika. 21. Outsourcing in India a SWOT analysis/P. Bruntha and S. Hema Prasanna. 22. BPO a SWOT analysis/V. Sridhar and S. Lakshmi Narasimhan. 23. Prospects for India in BPO/G. Ramesh and S. Manikandan. 24. Business Process Outsourcing opportunities/R. Parameswaran and K. Jothi. 25. Business Process Outsourcing in India gaining momentum/R. Saradhamani. 26. Role of BPO in India/S. Vimala and S. Kausalya. 27. Emerging opportunities for Business Process Outsourcing in the present scenario and outsourcing service activities/A. Latha. 28. Business opportunities for India from BPO strategy/J. John Irudaya Sudhakar A. Velanganni Joseph and V. Saravanan. VII. Future challenges and strategies 29. Business Process Outsourcing current trends and future challenges/R. Ramachandran. 30. Business Process Outsourcing current trends/Gayathri R. Kumutha Devi K. and Rajapriya M. 31. Business Process Outsourcing current trends and future challenges/A. Ramachandran. 32. Business Process Outsourcing (BPO) current trends and future challenges/K. Sivagami. 33. Business Process Outsourcing current trends and future challenges/Sheeba Thomas. 34. Business Process Outsourcing opportunities and challenges/D. Ram Kumar. 35. BPO dimensions of threat (resist) factors/S. Arunachalam. 36. Business Process Outsourcing future challenges and strategies/Prabu Doss K. and Immanuel Babu. 37. Business Process Outsourcing current trends and future challenges/V. Vadivel. 38. BPO contracts underlying issues and challenges/S. Jaya Bharathi. 39. Business Process Outsourcing current trends and future challenges/J. Vijayprakash and B. Nagarajan. VIII. Business Process Outsourcing in various sectors 40. Indian manufactured products outsourcing trend or trap/D. Vijayalakshmi. 41. Business Process Outsourcing an overview of financial sector/N. Saravana Bhavan. 42. Emerging strengths in engineering and healthcare BPO of India/S. Mercia Selva Malar and M. Gomatheeswaran. 43. HR outsourcing in India/Susan Abraham R. Nirmala and H. Kavitha. 44. A peep into BPO in finance and accounting/K. Ganesan and A. Panneerselvam. 45. Busine. Seller Inventory # 52237

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